Doaansh

Frequently Asked Questions (FAQ's)

Account:

Yes, an account is necessary to buy your desired products from DOAANSH. It's quick, easy, and provides an added layer of protection. A tailored shopping experience will be available to you, complete with notifications, special offers etc.

Your personal information is kept private and confidential by us. Your browser stores the data which is gathered when you visit our site, including information like your name, contact information, zip code, and address. Cookies can help our site to load more quickly by identifying your IP address. By altering your browser's settings, you can limit the usage of cookies, but this may prevent you from accessing our site.

No, as of right now, we are unable to edit or amend our users' email addresses or login information. If you wish to change your account, you can log out of your existing account and register with a different email address or phone number as long as your current account does not contain any open orders. For this, get in touch with our customer care staff.

Your username, email or phone number cannot be changed. You may, however, always modify your shipping address.

If you are signed into a different account than the one you’ve placed the order with, this might happen. If you are signed into a different account than the one you used to place the order, this might happen. Make sure you are signed into the proper account. Please, make sure you are signed into the proper account.

To reach out to our support team, you can write to us at support@doaansh.com. We ask that you refrain from calling any numbers listed on Google or any other online platform that claims to represent DOAANSH since we do not currently provide any phone assistance.

No, we never request OTP or UPI information for refunds. Once the purchase cancellation or return is complete, refunds will be securely processed to the original payment method. Please don't provide anyone representing DOAANSH.
your sensitive bank information or OTP over the phone or over email. Any financial losses resulting from this will not be covered by DOAANSH.

Yes, an account is necessary to buy your desired products from DOAANSH. It's quick, easy, and provides an added layer of protection. A tailored shopping experience will be available to you, complete with notifications, special offers etc.

Order:

Not at this moment. Now we only ship all over India.

"Out of Stock" products are not eligible for order.

After the order has been placed successfully, we will send you a text message and an email with the order number to notify you. Additionally, we'll let you know when your order ships. The tracking details are delivered through email and text message. You may also track your order in our official website. To do so you need to login to your account and go to the "Account" tab, where you can see all of your recent orders.

Yes, if you change your mind you can cancel your order within 24 hours. If you placed a paid order, you’ll get your refund through your original payment method within 3 to 7 working days. Please be aware that after the mentioned time, we are unable to cancel it. You are requested to wait for your ordered product to arrive. You can keep the product if you wish to or you simply can return it for a replacement or refund through the website. Please don't decline the delivery since it may have an impact on your history if you do so.

For orders under 590 rupees, there is a very little delivery price of 49 rupees. Shipping is free on all orders above 590 rupees.

In the case of regular shipping, we seek to deliver your item within 7–13 business days. This covers the processing time and delivery time. Depending on the location, it might vary a little. The delivery process occasionally takes a little longer. While placing your order, look under a product to see the anticipated delivery date.

Wishlist:

Customers can make a personalised Wishlist of the products they want to purchase and save them in their accounts for later use.

The number of products on a Wishlist is unlimited.

A "Heart" icon can be found on each product page. You need to tap the icon to add the product to your Wishlist.

When you are on the homepage, the top right corner of your screen will display a "Heart" icon. You may view the products added to your Wishlist simply by tapping on that icon.

Go to the Wishlist page and click on "remove" shown above the product image that you wish to remove from your Wishlist. That product will be removed from the list.

Under each product on the Wishlist page, there is an "Add to cart" option. To add a product to your Cart, tap that option.